Terms of service
Return & Refund Policy
Last updated: [Insert Date]
Thank you for shopping with us.
1. Returns
We accept returns within 7 days of delivery. To be eligible for a return:
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The item must be unused, unworn, and in original condition
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The item must be in its original packaging
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A receipt or proof of purchase is required
Items that do not meet these conditions will not be accepted.
2. Non-Returnable Items
The following items cannot be returned:
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Perishable goods
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Personal care items (if opened)
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Gift cards
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Items marked as final sale
3. Refunds
Once we receive and inspect your return:
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We will notify you of the approval or rejection
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If approved, your refund will be processed within 5–7 business days
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Refunds will be credited to your original payment method
4. Late or Missing Refunds
If you haven’t received your refund:
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Check your bank account again
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Contact your bank/payment provider (processing time may vary)
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If still not received, contact us at: [your email]
5. Exchanges
We only replace items if they are:
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Defective
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Damaged
To request an exchange, contact us at: [your email]
6. Shipping Returns
Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping service, as we are not responsible for lost returns.
7. Contact Us
If you have any questions, contact us at:
📧 [your email]
📞 [your phone number]
Note: We reserve the right to update this policy at any time.